Meaningful improvement and innovation in every field.
The science of improvement as we practice it accommodates complexity, uncertainty, and incomplete information — in other words, the real world. Guided by empathy and human-centered design, our approach to systems change puts people centerstage, and helps you see both the bigger picture and the people directly involved.
Education
High-quality educational experiences are a bridge to opportunity like no other when it comes to career paths, economic and social mobility, and personal growth and fulfillment. There has been much investment in reforming education systems across the world, yet significant inequities persist. From pre-K to higher education, Shift is working with dedicated organizations to catalyze change, creating more equitable opportunities and fulfilling educational experiences for generations to come.
Learn moreTransforming the college student experience through innovative, evidence-based practices.
Learn moreHealthcare
Given their scale, complexity and universal relevance to society, healthcare systems demand an iterative and ongoing approach to improvement. With so much at stake — and so many stakeholders — it’s essential to have learning systems to enable wide scale adoption of new evidence, and to learn how to make them work in different contexts.
Learn moreImproving quality of treatment and care for people living with HIV.
Learn moreSocial Services
Social service organizations must function as strong advocates for their clients, must be able to show that they are providing services in a cost-effective manner while also ensuring that their services are designed in a culturally appropriate, person-centered way that meets the needs of every client -- whether they are a newly arrived refugee family in need of housing support or an HIV positive teen in need of healthcare.
Learn moreImproving home visiting services for parents, with parents.
Learn moreA discipline that crosses contexts.
The effectiveness of improvement science combined with human-centered design principles is not limited to one field, industry or context. As we look beyond education, healthcare and the traditional social services, toward criminal justice, housing, and other complex systems, we’re excited for the possibilities of applying our skills to make a positive and lasting impact.